Returns & Refund Policy

Thank you for shopping at STOREWALA.PK. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

Return Eligibility

Items must be returned within 7 days of delivery.
Items must be unused, unwashed, and in their original condition with all tags attached.
Items must be in their original packaging.

Non-Returnable Items

Sale or discounted items
Items that have been used, washed, or damaged by the customer
Items without original tags or packaging

How to Request a Return

To initiate a return, please contact us at our official contact details with your order number and reason for return. Our team will guide you through the process.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days via the original payment method or store credit.

Exchanges

We offer exchanges for defective or damaged items. Please contact us within 48 hours of receiving a damaged product.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For any questions, please contact us before making a purchase.